I’m shocked whenever I read about road rage – people driving like they’re playing video games and being oblivious to the dangers in the real world. Anger and hostility seem to be increasingly acceptable behaviors despite all we’re taught to the contrary. And then there’s boorish behavior by customers being waited on by service employees… always unacceptable but often seen, especially in casinos by people who are losing money. During my long career in gaming, I was always encouraged and gratified by the patience and fortitude of employees performing repetitive tasks, often interrupted, and always smiling. I marvel at that acceptance and tolerance and forgiveness are life-altering lessons learned in the workplace where people of all stripes and backgrounds take pride in getting along. If only those lessons carried over onto the streets of life today.
Jessica Lange (born 1949): American actress known for her roles on stage and screen. And winner of two Academy Awards, five Golden Globe Awards, three Primetime Emmy Awards, and a Tony Award.
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