Wednesday, January 17, 2018

Keep your eyes wide open when making changes....

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It’s not easy changing jobs: not so much because of the job you’re leaving or the one you’re going to, but mostly because of the people. Good or bad, you were familiar with the ones you’ve been with: but the people at the company you’re headed towards are mostly unknown. If you’re trying to decide whether to make a change, ask the recruiter or your potential boss what the employees there are like, how they work together, what type of programs the company has to foster work relationships, and how they’ve acclimated new employees in the past. And if you’re the one making the hiring decision, think about how the new employee might fit in and what you’ll need to do to make the transition and acclimation smooth and efficient. Change takes time, patience, clear thinking and communications, and a commitment by you to getting it right today.


Bob Sutton: Stanford Professor who studies organizations and author of “The Asshole Survival Guide”

Tuesday, January 16, 2018

Say what you mean and mean what you say....



While there are lots of quotes about integrity, few describe it as well as this: Maria is a great hospitality executive who lives this ideal. Hospitality professionals operate on the premise that there’s only one chance to make a good first impression: while that’s generally true with customers, there’s a much longer-term relationship-building dynamic between supervisors and employees.  Words and actions are important in building credibility and trust: it’s about saying what you mean, meaning what you say, being consistent and fair, and keeping your word. However, these can be weakened by being less than truthful and transparent, and by not following thru: when that happens, an immediate apology is critically important. None of us are perfect: give your subordinates the benefit of the doubt and hope they’ll do the same for you today.


Maria Razumich-Zec: Regional VP of Peninsula Hotels, US East Coast and GM of the Peninsula Hotel in Chicago

Monday, January 15, 2018

Think about this....


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This week’s messages will be about integrity, and Dr. King certainly exemplified that throughout his life. He fought for what he believed in, and gave his life for it: that says it all. We all know right from wrong: the challenge is to have the courage and integrity to speak out when we see something wrong.  Life is full of the things that keep us up in the middle of the night, many of which are the things we should have said or done, but didn’t. Live your life so that you never have any regrets that you didn’t speak out or act when you could or should have.  That’s one way to live a life of integrity today.

Martin Luther King Jr. (1929 –1968): American Baptist minister and activist who became the most visible spokesperson and leader in the civil rights movement.