I’ve got a client who learned that nothing comes easy. They needed a new HR and Payroll system and contacted several vendors: some were private label brands you buy, others were outsourced solutions. We’d talked a lot about my paperless HR projects and they were curious and inquisitive enough to ask about and then figure out exactly what they wanted. They put together a scope document that detailed what they expected and received responses from sales people who assured them it was all doable. I’ve been to this movie enough times to know how it ends so I cautioned them to beware of those who overpromise and under-deliver. When they selected a vendor, they didn’t just go through the motions - they dove into the details, asked tough questions, required live demonstrations, and refused to take “no” or “sorry” for an answer. If your job requires you to make decisions, know exactly what you need and don’t accept anything less: in the end it’s your money and reputation. Get involved in understanding the details today.
Tom Robbins (born 1936): Novelist, Short Story Writer, and Essayist