I spent last week with a client who wanted to reengineer their performance management process. Like most companies, they’ve always based evaluations on how well their people accomplished tasks – were they on time and within budget, did they meet expectations, and were they continuing on the right path. But they wondered whether these reviews should focus on outputs rather than inputs; they want their people to know whether they’ve been effective. So, they are beginning to ask questions like did they add value, what was the quality of their decisions, were their subordinates properly trained and motivated, and how have their innovations impacted the organization. Maybe the most interesting aspect of the week was watching them learn new things: we all need to fill our minds with all the fresh new things that are out there. Nobody talks about the information super highway anymore, but it’s out there and full of interesting stuff you may want to learn more about and consider. Be comfortable with learning and growing today.
Lin-Manuel Miranda (b. 1980): American composer of Puerto Rican ancestry, lyricist, playwright, and actor
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